Privacy Policy

Last updated: February 2026

Introduction

Mindshift Ventures Ltd ("we", "our", "us") is committed to protecting your privacy. This policy applies to all products, services, websites, and applications developed and operated by Mindshift Ventures Ltd, including mobile apps (iOS and Android), web applications, and any other digital products we offer.

Information We Collect

Depending on the product or service you use, we may collect the following types of information:

• Account information you provide, such as name, email address, or other registration details
• Usage data, including features accessed, interactions, and preferences
• Device information such as device type, operating system, browser type, and screen size
• Approximate geographic region
• Performance and diagnostic data
• Any content or data you voluntarily submit through our products

Each product may collect different data depending on its functionality. Where a product collects specific data, this will be disclosed within that product.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our products and services
• Personalise your experience
• Communicate with you about updates, support, or changes
• Monitor and analyse usage trends and performance
• Comply with legal obligations

Cookies and Tracking

Our products may use cookies or similar technologies for functionality, analytics, and performance monitoring. We do not use cookies for advertising or behavioural tracking. You can manage cookie preferences through your browser or device settings.

Third-Party Services

Our products may integrate with third-party services for hosting, analytics, authentication, payment processing, or other functionality. These services have their own privacy policies governing how they handle your data. We only share the minimum data necessary for these services to function.

Data Storage and Retention

We retain your data only for as long as necessary to provide our services or as required by law. When data is no longer needed, it is securely deleted or anonymised. Data may be stored on servers located in the UK, EU, or other jurisdictions with appropriate safeguards in place.

Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights (UK GDPR)

As a UK-registered company, we comply with UK GDPR. You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at the address below.

Children's Privacy

Some of our products are designed for parents and families, where children may use the app under parental supervision. In these cases:

• A parent or guardian must create and manage the account
• We do not knowingly collect personal data directly from children under 13 without parental consent
• Any data related to a child's usage (such as learning progress) is associated with the parent's account and controlled by the parent
• Parents can review, modify, or delete their child's data at any time through their account or by contacting us
• We do not serve advertising to children or use children's data for marketing purposes

For products not designed for family use, they are not directed at children under 13 and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data without parental consent, please contact us and we will take steps to delete it.

Contact

Questions about this policy or your data: hello@mindshiftventures.uk

Mindshift Ventures Ltd, 3 Nutfield Gardens, Seven Kings, IG3 9TB, United Kingdom

Changes

We may update this policy from time to time. Changes will be posted here with an updated date. Where changes are significant, we will notify you through our products where possible.